SUPPORT

We’re here to help you get outside.

Signing in

Enter your email in the app and open the secure sign-in link on the same device. No password is required.

Identification suggestions

Suggestions are possibilities, not automatic confirmations. Compare the evidence and confirm an identification only when you are comfortable with it.

Offline observations

New observations save on your device first. If the connection is unavailable, cloud synchronization retries when you return to the app.

Need more help?

A dedicated support address and in-app contact form will be added before public launch.